به وب سایت رسمی بیمارستان بنت الهدی خوش آمدید

Opening Hours : مشهد - خیابان بهار - جنب پمپ بنزین
  Contact : 5 - 38590051 - 51(0) 98+

Reception and Discharge guide

The management of Bint Al-Huda Hospital has facilitated the admission process for esteemed patients in order to honor the clients who refer to this center:
Dear clients, before going to the hospital, bring the following documents:

1- Insurance booklet (for insurance patients) if the insurance is online, have a national card
2- Identity card (for free patients)
3- Supplementary insurance letter (if you are not online with your supplementary insurance)
4- The principle of the doctor’s order for hospitalization
5- Presence of guardian (father or paternal grandfather) for people under 18 years old
6- The presence of the spouse with identification documents is necessary for consent to hysterectomy, curettage and closure of uterine tubes and ovarian cysts and all operations related to women.

Admission steps:

1- Referral to the admission unit and presentation of hospital documents
2- Refer to the hospital fund and pay the fee
3- Completing the admission process according to the provided guide sheet (taking the patient’s history by the doctor, performing radiography of the ECG, tests and seeing the patient by the insurance expert, etc.)
4- Being on the waiting list of the operating room and following the recommendations of the nursing unit colleagues

Attention:As long as the insurance expert is not present at the patient’s bedside to confirm the insurance and deliver the booklet, refrain from referring to the reception and receiving the patient insurance booklet separately. The first priority in the hospital is to keep the patient booklet for approval by the insurance expert.
Note: If patients are not able to submit a letter of introduction from the supplementary insurance for any reason at the time of admission, the necessary guidance will be provided at the time of discharge to receive a copy of the documents.

Attention: As long as the insurance expert is not present at the patient’s bedside to confirm the insurance and deliver the booklet, do not go to the reception and receive the patient insurance booklet separately. The first priority in the hospital is to keep the patient booklet for approval by the insurance expert.
Note: If patients at the time of admission for any reason have not been able to submit a letter of introduction from the supplementary insurance, at the time of discharge the necessary instructions to receive a copy of the documents will be done.

Clearance guide:

Dear clients, while wishing you good health and complete recovery and thanking you for choosing this center to treat your disease, note that providing a discharge order by your doctor does not mean your immediate discharge, and this process takes about 2 hours.

Discharge steps:

1- Issuing a discharge order by the treating physician
2- Review of the clinical file by the relevant nurse
3- Performing medical and educational measures such as dressing if necessary – providing training during discharge and…
4- Registration of the file in the hospital information system by the secretary
5- Checking and issuing the invoice by the person in charge of the clearance unit
Note: Patients who are not seen by the insurance expert, their discharge will be postponed to the next morning after seeing the expert. Therefore, at the time of admission, be sure to deliver the booklet to the person in charge of admission so as not to encounter any problems.
6- Calling the patient to make a financial settlement and receive a discharge slip
7- Presenting the clearance form to the secretary of the department